Give your location and request interpretation with 1330 in Korean

What should you prepare before starting a consultation?

Divide a phone note into your current location and destination. Check the Hangul name of the station or building where you are standing on a map. Inside a station, also note an exit number or place name from a sign. Mixing the names of where you are and where you want to go means having to explain again which is your starting point.

KTO's 1330 guide lists phone and live chat for travel information, interpretation and complaints. Dial 1330 in Korea or +82-2-1330 from overseas. The official page also has a free online call on Wi-Fi and 1330 Messenger without a download. Data charges may apply. Checked October 17, 2026.

If asking about a route for an autumn outing, write down your travel date too. KTO's foliage forecast says actual timing depends on weather. Give your planned date and ask about transportation for that day.

How do you distinguish your current location from your destination?

These practice sentences can help you start a consultation. Seoul Station and Gyeongbokgung are places chosen for practice; replace them with your actual location and destination. Save the Hangul sentences as well as the romanization.

In the first sentence, “jigeum” indicates the present moment. “Isseoyo” gives the place where you are, while “gago sipeoyo” in the second sentence gives the place you want to go. Splitting the sentences helps distinguish your current location and destination even if their names sound similar. For a hotel or shop on a map, check the branch name too.

What should you add when you need interpretation?

Ask about the language you need at the start, then state that you need interpretation. If you are speaking with a staff member at your location, briefly note who they are and what you want to tell them. For example, if you want to explain your destination to that person, prepare its name. If the name is difficult to read, use the Hangul spelling on your screen as you speak.

Rather than writing only the word for “road,” include where you are trying to go so the question is clear. If you miss an answer during the consultation, use the last sentence in the table to ask for it again. Confirm the station name or direction you just heard before adding another question you cannot yet follow.

Check the service you open for information about available languages and connection status. Once connected in the language you requested, use your prepared note to give your current location and continue according to the guidance you receive during the consultation.

In what order should you write a chat inquiry?

If speaking is difficult, choose a chat option on the official page. Before pasting your note, read it to check that the current location and destination appear in the right order. If you correct a place name, also say whether you are changing your current location or your destination.

1. Write the name of the station or building where you are now.
2. Add where you want to go and the date you plan to travel.
3. Say what help you need, such as directions or interpretation.
4. Ask again about any part of the answer you do not understand.

To report a problem during your trip, separately note where, when and what happened. If your message includes both a request for directions and a complaint, put them in separate paragraphs. After receiving an answer, find the starting point named in the guidance on your map and check that it matches where you are now.